Help Center/

Help Center

Have questions? We’re here to help! Below are some of the most frequently asked questions about our services. If you don’t find what you’re looking for, feel free to reach out to our customer support team.

You can easily book a car online through our website. Simply choose your pick-up location, select your vehicle, and reserve it for your desired dates.
You must be at least 21 years old to rent a vehicle from Tenfold Logistics. Drivers under 25 may be subject to an additional young driver surcharge.
Yes! We offer one-way rentals, allowing you to pick up a vehicle at one location and drop it off at another, depending on availability.
Yes, we offer a range of insurance options for added protection. You can select the coverage that best suits your needs during the booking process.
Yes, you can modify or cancel your reservation online. Please review our cancellation policy for specific terms and conditions.
Most of our rentals come with unlimited mileage, but some special offers or vehicles may have restrictions. You’ll be notified of any mileage limits during booking.
Late returns may incur additional charges. If you know you’ll be late, please contact us in advance to discuss any possible adjustments.
Yes, you can add an additional driver for a small fee. All drivers must meet the rental requirements and be listed on the rental agreement.
Yes, we offer one-way rentals for certain locations. Please check availability during the booking process.
We ask that you return the car in the same condition it was provided. If the vehicle is excessively dirty, cleaning fees may apply.
Yes, roadside assistance is included with every rental. If you experience any issues during your rental, our team is available 24/7 to assist you.
Yes, we offer hourly rentals depending on availability. You can select the rental period that works best for you when booking online.

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